Legal
Privacy Policy
Last updated: June 6, 2026 · Chengdu Famous Food · 3635 Lancaster Ave, Philadelphia, PA 19104
Chengdu Famous Food (“we,” “us,” or “our”) operates the messaging program available at chengdu-famous-food.hiraccoon.com. This Privacy Policy explains how we collect, use, and protect your personal information when you opt in to receive SMS/text messages from us.
1. Information We Collect
When you opt in to our messaging program, we collect:
- Your name (if provided)
- Your mobile phone number
- Your consent date and method
2. How We Use Your Information
We use your information to:
- Send you promotional offers, discounts, and special deals
- Send order confirmations and status updates
- Respond to your customer service inquiries
- Improve our services
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared with:
- Our SMS service provider (Twilio) solely for the purpose of delivering messages
- Law enforcement if required by law
4. Message Frequency
Message frequency varies. You may receive up to 4 messages per month. Standard message and data rates may apply.
5. How to Opt Out
You may opt out of receiving messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further messages will be sent.
6. How to Get Help
For help, reply HELP to any message or contact us at:
- Address: 3635 Lancaster Ave, Philadelphia, PA 19104
- Phone: (267) 787-5930
7. Data Retention
We retain your phone number and consent records for up to 3 years for compliance purposes.
8. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Chengdu Famous Food
- 3635 Lancaster Ave, Philadelphia, PA 19104
- Phone: (267) 787-5930